08 May 2009

Your Privacy

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Privacy Policy

We value our privacy and hold yours as important as our own. This Privacy Policy applies to all of the WishingRock Homes, LLC products, services and websites or its subsidiaries or affiliated companies Where more detailed information is needed to explain our privacy practices, we post supplementary privacy notices to describe how we  treat and process personal information. We post these notices to the WishingRock Homes privacy archive on www.wishingrockhomes.com. If you have any questions about this Privacy Policy, please contact us through our website.

How we use collected Information:

We offer unrestricted public access to the website without collecting any information. However, to access the internal client files and project management component we require you to register and provide your first and last name, login name, password, email address, mailing address, phone number and information relevant to your project (budget, function, features, preferences). This is the information we need to provide design and construction services.  We do not collect credit card information, bank information, or username and passwords for any other website and will not request this information. If you pay fees via credit card, we process those through a third-party payment vendor and never collect or retain you financial information on our website. We discourage you from entering any personal financial information on the website other than what we need to collect (budget) to design and construct your project.

  • Cookies – When you visit WishingRock Homes, we may send cookies – a small file containing a string of characters – to your computer or other device to identify your user session. We use cookies to improve the speed of service and tracking user trends or pages a user visits.
  • Log information – When you access or login to WishingRock Homes website, our statistics engine may record information your browser sends when you visit a website. These stats may include your web request, Internet Protocol address, browser type, browser language, the date and time of your request , page views and one or more cookies that may identify your browser.
  • User communications – When you send email or other communications to WishingRock Homes, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
  • Links – WishingRock Homes may post links and keep track of followers. We use this information to improve the quality of our content and advertising.
  • Other sites – This Privacy Policy applies to WishingRock Homes services only. We do not exercise control over the sites linked to or from our site. These other sites do not represent WishingRock Homes, it’s officers, employees or opinions and may place cookies or other files on your computer, collect data or solicit personal information from you.  Review linking sites privacy policies to understand how they use collected information.

WishingRock Homes only uses personal information for the purposes described in this Privacy Policy:

  • Setting up your unique user account
  • Contacting you to ask questions, discuss your project or service your account
  • Distribute requested information such as work samples, newsletters system broadcasts;
  • Analyzing your frequently used website sections to make your preferred content easily available to you

WishingRock Homes may host the website on servers in the United States of America and in other countries. Our current host is Go Daddy. Go Daddy may decide to host the servers in America, Europe, India or other foreign countries. WishingRock Homes has no control over where the hosting company servers reside.

Choices for personal information:

When you sign up for a particular service that requires registration, we ask you to provide personal information. We will always use this information in the manner described in “How we Use Collected Information” and will not use your information for any other purpose unless you specifically request we use it for something other than described and we agree to honor your request. Most browsers are set to accept cookies, but you can restrict your browser to refuse cookies or to alert you when a cookie is being sent. However, some WishingRock Homes site features and services may function incorrectly if you disable cookies.

Information sharing:

WishingRock Homes does not sell or share personal information with other companies or individuals outside of WishingRock Homes except as noted below:

  • We have your consent to provide your name, telephone and email address to a partner. We will not share this information unless you spherically ask us to provide it.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of WishingRock Homes, its users or the public as required or permitted by law.

Do not ask for information about other WishingRock Homes users. We will not disclose information about other users or their website use. If WishingRock Homes becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information security:

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include frequent data backups, prudent and timely security software patches, data collection assessment, storage and processing practices and security measures to protect the system from unauthorized access.
We will never ask you for your login name or password via email or letter. We may ask you for login information if we are helping you with a site access problem (via phone) and will encourage you to change the password after we resolve the access problem. Never give your login or password information to anyone for any reason.

Accessing and updating personal information:

When you use WishingRock Homes services, we make good faith efforts to provide you the opportunity to add, modify or delete data if it is not required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning archived or backup information), or for which access is not otherwise required. In any case where we provide information access and correction, we may charge for this if doing so  would require a disproportionate effort.

Enforcement:

If you submit formal written complaints via the website, we will contact you about your concern and will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between WishingRock Homes and an individual user.

Changes to this Privacy Policy:

This Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most changes will be minor. Regardless, we will post any Privacy Policy changes in the Privacy section of the website, if the changes are significant, we will provide a more prominent notice (including, for certain services, email or newsletter notification of Privacy Policy changes). Each Privacy Policy version will be distinguished by its effective date, and we will archive prior versions of this Privacy Policy for your review.

If you have questions or concerns about this Privacy Policy, contact us any time through this web site.

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About the Author


Your Architect is Eric Faulkner -- an architect licensed in Texas & Oklahoma with 29 years experience in design, construction observation and life.